Process

Improved Process. Improved Service.

Providing faster services at higher quality and lower cost is no longer an option in today’s climate – it is an expectation from customers, and creating service operations excellence is mandatory. The question then is not “if” but “how”.

Mindstream can help you meet this challenge. Through continuous process improvement programs and end-to-end systems that define how work is done in your organization, we can help you identify areas for process improvement. Mindstream will help plan and execute initiatives, and create a culture of ongoing improvement – and the solution we develop will be unique to your specific needs.

Our approach has been developed from our history in working with the world’s top operating systems – and the functional and cross functional interrelationships that drive exceptional organizational performance.

Utilizing a powerful combination of two internationally recognized improvement tools (Lean and Six Sigma), Mindstream’s innovative Lean Sigma approach delivers rapid, sustainable results such as:
  • Cut costs and improved throughput for a school district’s Human Resource processes.
  • Slashed waiting times and dramatically improved accuracy of a school district’s Special Education processes.
  • Reduced the end to end cycle times, decreased costs and improved the accuracy of a Health Science Center’s facilities service request system.
  • Reduced wait times for travel approval and reimbursement at a state university.
  • Improved productivity in a commercial Real Estate’s development, brokerage and property management operations.